Ourisman Tri-State Ford

Service Frequently Asked Questions

  Ourisman Tri-State Ford
Service FAQs:

Q: Can I order parts for my vehicle at Ourisman Tri-State Ford?
A:  Yes, you can order parts for your vehicle here! Check out our Order Parts page on our website to learn more!

Q: Do you offer oil changes here?
A: 
Yes, we do! Schedule an oil change with us today!

Q: How can I schedule service for your vehicle here?
A:
You can either schedule online via our Schedule Service tool or call us today!

Q: What is the Ford Protect® Extended Service Plan?
A:
Our extended service plan is 100% backed by the Ford Motor Company to give you peace of mind when you're driving. We provide Ford-authorized parts and 0% interest-free financing on repair costs. We cover 1,000 key components of your vehicle and it transfers owners which can increase the value of your trade-in.

Q: What kind of services do you offer?
A: Some of the services we provide include oil changes and filter replacements, brake services and repairs, and transmission service and repair.

Q: When should I have my tires inspected?
A: You should have all of your tires checked if your tire warning light comes on, you hit a pothole, you notice increased vibration, reduced traction, braking and handling, cracked sidewalls, uneven tread war, or a drop in fuel economy.

Q: How often should I have my oil changed?
A: If it's been more than 7.500 miles since your last oil change, then yes, you need one. if it's been more than one year since your last oil change - or you don't remember the last time you brought your car in for service - then you're definitely due for an oil change or at least a check-up at our service center.

Q: What are the other signs that I need an oil change?
A: If you don't remember the last time you had an oil change, there are specific signs you can watch out for. A knocking sound in the engine, an oil smell inside the cabin, dark or dirty oil, performance issues, and decreased fuel efficiency are some of those signs.

Q: What are the signs my battery is on its last legs?
A: There are a few signs you can see before your battery dies. These warnings could help you schedule service before you're stuck in the middle of nowhere. The engine is slow to start, you experience electrical issues, you can smell something rotten, or your battery case is misshapen. 

Q: Can you perform diagnostic services for check engine light issues? 
A:
Yes, our skilled technicians can perform diagnostic services to identify and address the cause of a check engine light illumination, helping to keep your vehicle running smoothly. 

Q: Do you provide transmission fluid flush and replacement services? 
A:
Yes, we offer transmission fluid flush and replacement services to help maintain the longevity and performance of your vehicle's transmission. 

Q: When should I replace my car's spark plugs? 
A:
Spark plug replacement intervals vary depending on the type of spark plugs and your vehicle's make and model. Typically, they should be replaced every 30,000 to 100,000 miles.